Madame & Yves
Order ahead·most items need 1–2 days’ notice·Pickup only, 343–345 Clovelly Rd, Clovelly·Open 7 days, 7 am – 4 pm

Policies

Refunds & cancellations

Refund/Exchanges/Cancellations

We will gladly refund, exchange or credit where goods are faulty.

Please choose carefully, we do not normally give refunds if you:

  • Simply change your mind, or
  • Make a wrong decision.

If you're unsure of a product, please contact us prior to ordering and we can discuss.

For all pre-orders, we require 24 hours notice for any cancellations otherwise your total order cost cannot be refunded.

Also see our pickup & orders policy and our privacy policy.