Refund/Exchanges/Cancellations
We will gladly refund, exchange or credit where goods are faulty.
Please choose carefully, we do not normally give refunds if you:
- Simply change your mind, or
- Make a wrong decision.
If you're unsure of a product, please contact us prior to ordering and we can discuss.
For all pre-orders, we require 24 hours notice for any cancellations otherwise your total order cost cannot be refunded.
Also see our pickup & orders policy and our privacy policy.