Madame & Yves
Order ahead·most items need 1–2 days’ notice·Pickup only, 343–345 Clovelly Rd, Clovelly·Open 7 days, 7 am – 4 pm

FAQ

Questions, answered.

Got a question about Madame & Yves? Our most common questions, answered!

Visiting and ordering

How do we get your treats in our belly?

Come visit our bakery in Clovelly! We’re here for you 7 days a week from 7 am to 4 pm. While most people take away treats (the beach is minutes away to enjoy) we have a few tables inside and outside if you want to spend more time with us.

You can also pick up pre-orders every day of the week to make sure you get exactly what you adore. Most items need 1–2 days’ notice, shown on each product, to make sure we get your order just right.

Gift cards (opens in a new tab) are also available if you know a lucky Sydneysider who deserves to pick out whatever their heart desires.

Do you deliver?

Website orders are pickup only. For wholesale or large orders over $400 within 5 km, get in touch and we’ll arrange delivery.

When are you open?

We are open 7 days a week from 7 am to 4 pm, offering limited hours on Public Holidays. Please check our socials (opens in a new tab) or home page to stay up to date with any special hours. See you soon!

Can I get your treats anywhere else?

Our croissants, danishes and most desserts are exclusively available only at our Clovelly shop, but our homemade gelato can be enjoyed at the City Recital Hall (opens in a new tab) (who doesn’t love a good concert). We do cater for large events, as well– so it’s possible you’ve enjoyed our treats somewhere without knowing! We have partnerships with a few select restaurants and catering companies around Sydney with a focused offering. If you’d like more information on being one of our wholesale customers, please do get in touch!

Whoops, I need to change my order! Can I?

We get it, life happens! Because everything is made fresh to order for pre-order customers, we just need the notice shown on each product (most need 1–2 days) to be able to update quantities or change your selection. For cancellations we need 24 hours’ notice, otherwise the order can’t be refunded. More information is in our pickup & orders and refunds & cancellations policies. Best to reach out with any questions, we love to help!

Cakes, Eclairzillas and events

What is an Eclairzilla?!

A “beast” of a stunning treat, our Eclairzilla is our own re-invention of the classic eclair and features 4x the length and 2x the width of a typical eclair. We have three options available by pre-order only here throughout the year, with seasonal twists to delight customers, or you can design your own in the Eclairzilla Studio. Treats 4-6 lucky guests. One of our regular fans of the Eclairzilla confided in us that she brings one with her to a party when she wants to meet new people ‘because everyone wants to be friends with someone who brings a dessert like that !’

What are your cake dimensions? Or, will it fit it in my fridge...?

Please see below for the dimensions of all of our standard Celebration Cakes and Tarts, along with the approx. guests it is designed to serve. To ensure fridge space, please allow for a few extra centimeters on all sides if storing in the cake box.

Round cakes:

  • 4-person: 12cm
  • 6-person: 16cm
  • 8-person: 18cm
  • 12-person: 22cm
  • 18-person: 28cm

Round tarts:

  • 6-person: 18cm
  • 8-person: 20cm
  • 12-person: 22cm
  • 18-person: 28cm

Square cakes:

  • 12-person: 22cm
  • 18-person: 28cm
  • 50-person: 38cm x 54cm

Eclairzillas:

  • 4-6-person 40cm
I’m looking for a custom cake, can you help?

To balance with our existing offerings, our minimum order to offer custom creations is for servings of 50+ people. Please keep in mind that we only use natural products, no artificial anything here (eg, no artificial food colourings), and are happy to consult with you to develop a creation that’s perfect for your event.

If you have less than 50 guests, we’re also able to customise many of our existing celebration cakes and tarts found here with bespoke chocolate and flower work quoted to suit any occasion.

Please give us a call at our shop at 02 7900 8498 or contact us here to chat through your event.

Do you cater?

We love parties! You can treat your guests to a beautiful range of sweet and savoury canapés here, and if there’s anything else you have in mind please give us a call at 02 7900 8498 or contact us here. We have a range of experience working with everyone from private events to bespoke treats for luxury brand activations.

For orders over $400 within a 5km radius of our shop, get in touch and we’ll arrange delivery during our opening hours.

Dietary needs

Do you have anything gluten free?

Absolutely! And like everything in our shop, features no artificial anything. Please note: as everything is prepared in the same kitchen, traces of allergens may be present. If there is a dietary restriction we urge you to flag with the shop before ordering.

Our gluten free line up varies, but always features:

  • Baked cheesecake
  • Flourless chocolate fondant
  • Chocolate macarons
  • Most varieties of gelato.
Do you have anything nut-free?

We do! Please note: as everything is prepared in the same kitchen, traces of allergens may be present. If there is a dietary restriction we urge you to flag with the shop before ordering.

Here is a list of our usual nut-free options, with seasonal options sometimes available:

  • Salted caramel eclair
  • Valrhona chocolate eclair
  • Chocolate + Cream Eclairzilla
  • Yuzu Blanc Entremets
  • Flourless Chocolate Fondant
  • Plain Croissants
  • Pain au chocolat
  • Buttermilk Scones
  • Chocolate Chunk Cookies
  • Most of our savoury selection and breads
  • Most of our gelato flavours
Do you have anything plant-based / vegan?

At this time only our breads and sorbets, though we do offer plant-based treats seasonally. Our talented chefs are always developing new treats to delight you, so we hope to have more for you soon!

Coffee, wholesale and careers

Do you wholesale?

Whilst our croissants, danishes and most desserts are exclusively available at our Clovelly shop at this time, we do feature a focused offering of our desserts, recipe foundations and gelato for wholesale customers. If you’d like more information on being one of our wholesale customers, please do get in touch.

What is that delicious coffee you’re serving?!

We have so much love for our roaster Madding Crowd Coffee (opens in a new tab), a small-batch, super charming, social enterprise roaster right in Alexandria. We expertly weigh up every shot of their beautiful beans by hand to ensure your cuppa is perfect and made with respect.

We regularly feature two of their blends:

Destroyer: ‘a smooth, rolling thunder of classic coffee flavours. Built to drink by the litre, Destroyer has a mellow malt and dark chocolate character, light cherry tartness and a buttery mouthfeel. Destroyer is a seasonal blend consisting of Brazilian (natural), Honduran and Colombian origins.’

Evil Twin: our go-to blend for decaf. ‘Whilst shamefully decaffeinated, it is an expertly roasted, seasonal blend of high-grade coffees ethically sourced from smallholders in Colombia. It is also naturally decaffeinated using a non-invasive process that dissolves caffeine in organic compounds derived from sugarcane.’

If you’re a fan too, you can absolutely order it with us online and we’ll grind it for whatever machine you’re using when you pop in to pick it up. We also have bags at the ready in shop.

Are you hiring?

We always want to hear from talented hospitality pros who love connecting with people over seriously good treats! Please reach out here and tell us about yourself.

For any other questions, please give our shop a call at 02 7900 8498, or get in touch with us here.