Pickup & orders

Pickup only

Pickup only from 343–345 Clovelly Rd, Clovelly. We don't ship or deliver.

Website orders

Have something a bit special coming up? Custom orders for cakes, viennoiserie packages, desserts and/or savoury collections can be purchased through this shop. All orders must be prepaid, with the notice shown on each product (most need 1–2 days), to ensure product availability. During the checkout process, you will be prompted to enter your desired collection date and time as well as any special notes for your order. Your order can then be picked up from our shop at your desired pickup time and day.

If your order is urgent and needs less notice than shown, please email us, give our shop a call at 02 7900 8498 or visit in person to see what products are available that will suit your event. If there are any dietary requirements, please contact us before ordering to be sure your desired product will suit your needs.

After something a bit unique? We are always happy to collaborate with our customers on treats for a special event. Customisation of orders may require a customised quote and turnaround time, so if you are after something a bit different than what is available on our website or in store please get in touch.

Terms & Conditions

Madame & Yves aims to deliver the best possible product, and the Terms and Conditions as noted here will help to assist us make that happen for customers. All online and telephone orders must be prepaid in advance of item collection, and many items require ordering 1–2 days prior to the desired collection time to ensure the availability of ingredients. Customisation of orders may require a customised quote and turnaround time, so if you are after something a bit different than what is available on our website or in store please get in touch.

Orders can be placed online, in store, or over the phone. Online orders will receive an emailed order confirmation on purchase. Please retain a copy of this confirmation as a receipt for your records and when collecting your order.

We make every effort to accurately depict each product as pictured on our website, but please keep in mind that all products are made by hand, featuring all natural ingredients, so some slight variations in appearance can occur. Your screen settings may also impact colour representation. If you are unsure about any of our product's features or appearance, please contact us and we will be happy to assist.

Gift purchases

Ordering for someone else? Add their name and phone number in the order notes, and they simply give that name when they collect. If they can't make it at the pickup time, we'll do our best to contact them and make other arrangements.

Payment

All prices are in AUD$ (Australian Dollars). We currently accept Visa, MasterCard and AmericanExpress credit and debit cards. Online, we also accept Apple Pay, Google Pay and Square gift cards. For customers visiting us in-store, we also accept cash payments.